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At shopneo.co.uk we want you to get a good deal on the gear you love. We know that you might be able to find a cheaper price at some ghetto online store. A store that has no contact info, no return policy, ugly design and bad reviews. So, we are willing to match the price of that ghettocomputergoods.com store and match or beat their lowest price. To receive a price match, please read the conditions and make sure you qualify for a price match and then submit a request. This is unheard of in the the highly competitive electronic retail community and we hope that you spread the word!

The fastest way to receive a price match is to fill out the form below and we will send you a coupon that will adjust the price of your order and reflect the price match.

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Terms & Conditions:		(1) Price Matches are honoured on identical items only. The product we are matching needs to be the same brand, make, model and year. (2) The item must be brand new and in stock. (3) We offer free shipping on orders over £250. Prices you would like us to match need to have shipping costs included in the price match. Example: If a site has a product for £20 and they charge £5 for shipping. We will match or beat the total price of £25. (4) We only price match with online stores within the United Kingdom. (5) Free items. We frequently offer free items with purchases. If you would like us to match a lower priced item, the free item we include will no longer be free. (6) We don't match Ebay. Reseller must be an authorised dealer of the item you wish to purchase.
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UK Delivery Information

For our purposes the UK includes England, Northern Ireland, Scotland and Wales. We also ship to Southern Ireland on a limited weight basis.

We've put together a guide for you so you know what delivery charges to expect. Full delivery costs are displayed to you in your shopping basket and are confirmed to you before you checkout. We endeavour to keep delivery schedules as efficient and cost effective as possible. Scroll down the page for general information about UK delivery.

Neo Technologies Delivery Rates - January 2007
Royal Mail Standard 0.10kg - 1kg £1.99 - £2.95
Royal Mail Recorded 0.10kg - 1kg £2.99 - £3.99
Parcel Force 1kg - 200kg £4.99 - £39.95
Irish Delivery Service 0.5kg - 2kg £5.99 - £9.99


How will it be delivered?

All items destined for UK addresses are dispatched by Royal Mail Standard*, Royal Mail Recorded or Parcel Force. Some items are shipped only by courier due to weight and value.

How long will it take to arrive?

If you place your order before 3pm you can usually expect to accept delivery by the next working day (Mon to Fri). If there is a delay for some reason we will post details of estimated delivery times and tracking information, all you need to do is simply login to Your Account.

How can I track my order?

Simply login to Your Account and select the order you wish to track and all tracking details and other notes will be available to you.

*PLEASE NOTE: If you select the budget priced Royal Mail Standard you will NOT have any way at all to track your order and we cannot be responsible for any loss or damage to your delivery. If you are unsure about this then we recommend you select the Royal Mail Recorded option where you can track your delivery and it is also insured.

How do I get Free Delivery?

We have a policy of providing free delivery by courier if your order comes to £250 or over inc VAT. We also provide free delivery on certain items and also free delivery coupons. Any item with a free delivery coupon will be shipped on a first come first served basis. We endeavour to ship your parcel next day however as a general rule you should expect to receive your order within 72 hours. We reserve the right to select whichever shipping method we see fit.

Fixed delivery charge - High Priced Items

If you order certain larger items like Plasma TV's for example, your delivery may be subject to a fixed delivery charge instead of the delivery charges listed above. Where this is the case, the fixed delivery charge will be clearly stated in the shopping cart.